Cat Cafe Business Plan Template [Updated 2024]

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VII. Operations Plan

This Section's Contents

You can download our Business Plan Template (including a full, customizable financial model) to your computer here.

Functional Roles

In order to execute [Company Name]’s business model, the company needs to perform many functions including the following:

Administrative Functions

  • Bookkeeping
  • Marketing
  • General administrative functions
  • Sourcing and storing ingredients
  • Hiring and training staff
  • Working with local shelters, vets, and other partners
  • Scheduling and confirming reservations

Barista/Retail Functions

  • Food preparation
  • Coffee brewing and blending
  • Order taking and fulfillment
  • Customer service
  • Maintenance functions

Cat Care Functions

  • Feeding and caring for cats
  • Taking cats to vet or shelters for wellness checks and health-related concerns
  • Cleaning cat cages and play areas
  • Process adoption applications


The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

[Date 1]Finalize lease agreement
[Date 2]Design and build out [Company Name]
[Date 3]Hire and train initial staff
[Date 4]Kickoff of promotional campaign
[Date 5]Launch [Company Name]
[Date 6]Reach break-even

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