Travel Agency Business Plan Template [Updated 2024]

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VII. Operations Plan

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Functional Roles

The Company intends to employ [X] travel leaders, [Y] administrative assistants, and [Z] Accounting and management staff. The company may have to add more people during peak seasons. [Company name] anticipates having [X] customers on a weekly basis.

In order to execute on [Company Name]’s business model, the Company needs to perform several functions. [Company name] anticipates using the services of X employees, divided into the following roles:

Service Functions

  • Travel Agents
  • Customer Service

Administrative Functions

  • Administrative Assistant
  • Accounting


[Company name]’s long term goal is to become the go to travel agency in the [city] area, its surrounding cities and even nationally. We seek to the standard by which other providers are judged.

The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

[Date 1]Finalize lease agreement
[Date 2]Design and build out [Company Name]
[Date 3]Hire and train initial staff
[Date 4]Kickoff of promotional campaign
[Date 5]Launch [Company Name]
[Date 6]Reach break-even

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