Medical Aesthetics Business Plan Template [Updated 2024]

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IV. Customer Analysis

You can download our Business Plan Template (including a full, customizable financial model) to your computer here.

Demographic Profile of Target Market

[Company Name] will serve the community residents of [location] and its surrounding areas. The area we serve is populated mostly by the middle and upper classes; as a result, they have the means to pay for higher-quality beauty care and medical services. The population is also predominantly female, which traditionally is a major customer segment for the industry.

Customer Segmentation

[Company Name] will primarily target the following three customer segments:

  • [Founder’s Name]’s current client base: [Founder’s Name] has developed an extensive client base through her years working at local medical spas. Therefore, she will market to this client base first to win them over to her new company.
  • Millennials: Millennials are currently at an age where they are raising families and reaching the peaks of their careers. Therefore, they are experiencing incredible stress and other factors that may be affecting their skin and body. They will be eager to work with a skilled medical aesthetician who can help restore their youthful appearance.
  • Women: Traditionally, women utilize medical spa treatments more than any other gender. Therefore much of our marketing will target women of all ages, from high school and college students to women entering their golden years.
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