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Convenience Store Business Plan Template [2021 Updated]


VII. Operations Plan

This Section's Contents

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Functional Roles

[Company Name] will be open 24 hours a day. It intends to employ [x] stock personnel, [x] cashiers, [x] delivery personnel and [x] supervisors, and anticipates having [x] customers daily.

In order to execute on [Company Name]’s business model, it needs to perform several functions. It anticipates using the services of [X] employees, divided into the following roles:

Service Functions

  • Stock and inventory managers
  • Cashiers
  • Delivery personnel
  • Maintenance personnel

Administrative Functions

  • General & administrative functions including marketing, bookkeeping, etc.
  • Sourcing and storing products
  • Hiring and training staff


[Company name]’s long term goal is to become the go-to convenience store in the [city] area. We seek to become the standard by which other providers are judged.

The following are a series of steps that lead to the company’s vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

[Date 1]Finalize lease agreement
[Date 2]Design and build out [Company Name]
[Date 3]Hire and train initial staff
[Date 4]Kickoff of promotional campaign
[Date 5]Launch [Company Name]
[Date 6]Reach break-even
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