VII. Operations Plan
This Section's Contents
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Functional Roles
[Company Name] will carry out its day-to-day operations primarily on an appointment basis. Patients will need to call the company beforehand to make an appointment. [Company Name] will have a comfortable waiting area, but patients are likely to be seen within 5-10 minutes of checking in at the front desk.
In order to execute on [Company Name]’s business model, the Company needs to perform several functions. [Company Name] anticipates using the services of X employees, divided into the following roles.
Service Functions
- Occupational therapy
- Geriatric therapy
- Pediatric therapy
- Neurological therapy
- Hand and foot therapy
- Maintenance personnel
Administrative Functions
- General and administrative functions including legal/compliance, marketing, bookkeeping, etc.
- Hiring and training staff
- Appointment making and patient in-take
- Medical biller/coder
- Equipment and supply procurement
Milestones
The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:
| Date | Milestone |
|---|---|
| [Date 1] | Finalize lease agreement |
| [Date 2] | Design and build out [Company Name] |
| [Date 3] | Hire and train initial staff |
| [Date 4] | Kickoff of promotional campaign |
| [Date 5] | Launch [Company Name] |
| [Date 6] | Reach break-even |
