VII. Operations Plan
This Section's Contents
You can download our Business Plan Template (including a full, customizable financial model) to your computer here.
Functional Roles
[Company Name] will carry out its day-to-day operations on an appointment basis. Patients can fill out a contact form online or call us directly to request treatment. After an interview discussing the patient’s concerns and needs, an appointment will be made for the patient’s stay with us.
To execute [Company Name]’s business model, the company needs to perform several functions:
Medical and Therapy Functions
- Individual counseling
- Detoxification
- Medical management
- Group therapy/classes
Administrative Functions
- Marketing functions
- Bookkeeping functions
- Hiring and training staff
- Appointment setting
- Customer service/payment processing functions
Milestones
The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:
| Date | Milestone |
|---|---|
| [Date 1] | Finalize lease agreement |
| [Date 2] | Design and build out [Company Name] |
| [Date 3] | Hire and train initial staff |
| [Date 4] | Kickoff of promotional campaign |
| [Date 5] | Launch [Company Name] |
| [Date 6] | Reach break-even |
