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Auto Repair Shop Business Plan Template [2021 Updated]


VII. Operations Plan

This Section's Contents

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Functional Roles

[Company name] will be open Monday-Saturday.

The Company intends to employ [X] mechanics and [A] cashiers during peak hours and [Y] mechanics and [B] cashiers during off-peak hours. [Company name] anticipates having [Z] customers on a weekly basis.

In order to execute on [Company Name]’s business model, the Company needs to perform several functions. [Company name] anticipates using the services of X employees, divided into the following roles.

Service Functions

  • Auto Mechanics
  • Maintenance personnel
  • Customer service/cash register functions

Administrative Functions

  • General & administrative functions including marketing, bookkeeping, etc.
  • Hiring and training staff


[Company Name]’s long term goal is to become the best auto repair service company in the [city] area. We seek to do this by ensuring customer satisfaction and developing a loyal and successful clientele.

The following are a series of steps that will lead to this long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

[Date 1]Finalize lease agreement
[Date 2]Design and build out [Company Name]
[Date 3]Hire and train initial staff
[Date 4]Kickoff of promotional campaign
[Date 5]Launch [Company Name]
[Date 6]Reach break-even

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