VII. Operations Plan
This Section's Contents
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Functional Roles
[Company name] will be open Monday-Saturday.
The Company intends to employ [X] mechanics and [A] cashiers during peak hours and [Y] mechanics and [B] cashiers during off-peak hours. [Company name] anticipates having [Z] customers on a weekly basis.
In order to execute on [Company Name]’s business model, the Company needs to perform several functions. [Company name] anticipates using the services of X employees, divided into the following roles.
Service Functions
- Auto Mechanics
- Maintenance personnel
- Customer service/cash register functions
Administrative Functions
- General & administrative functions including marketing, bookkeeping, etc.
- Hiring and training staff
Milestones
[Company Name]’s long term goal is to become the best auto repair service company in the [city] area. We seek to do this by ensuring customer satisfaction and developing a loyal and successful clientele.
The following are a series of steps that will lead to this long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:
| Date | Milestone |
|---|---|
| [Date 1] | Finalize lease agreement |
| [Date 2] | Design and build out [Company Name] |
| [Date 3] | Hire and train initial staff |
| [Date 4] | Kickoff of promotional campaign |
| [Date 5] | Launch [Company Name] |
| [Date 6] | Reach break-even |
