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Pharmacy Business Plan Template [2021 Updated]

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VII. Operations Plan

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Functional Roles

The Company will be open 24 hours everyday. The Company intends to employ [x] pharmacists, [x] cashiers, [x] delivery personnel and [x] supervisors during. [Company name] anticipates having [x] customers on a daily basis.

In order to execute on [Company Name]’s business model, the Company needs to perform several functions. [Company name] anticipates using the services of X employees, divided into the following roles

Service Functions

  • Pharmacists
  • Stock and inventory managers
  • Cashiers
  • Delivery personnel
  • Customer service representatives
  • Maintenance personnel

Administrative Functions

  • General & administrative functions including marketing, bookkeeping, etc.
  • Sourcing and storing products
  • Hiring and training staff

Milestones

[Company name]’s long term goal is to become the dominant pharmacy in [location]. We seek to be the standard by which other providers are judged.

The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

DateMilestone
[Date 1]Finalize lease agreement
[Date 2]Design and build out [Company Name]
[Date 3]Hire and train initial staff
[Date 4]Kickoff of promotional campaign
[Date 5]Launch [Company Name]
[Date 6]Reach break-even

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