VII. Operations Plan
[Company Name] will carry out its operations through phone calls, internet service bookings and walk-in bookings. The business location will be used for sales, customer service, client meetings and bookings. It will house the [x] full-time staff.
[Founder’s Name] will work as the primary salesperson for the company’s services, although the assistant manager and administrative assistant may be trained in sales activities over time. The assistant manager will manage company operations, under [Founder’s Name]’s supervision. The administrative assistant will handle basic bookings and scheduling work for the assistant manager, as well as light answering phones, and organizing human resources.
Milestones
[Company Name]’s long term goal is to become the best car rental service company in the [city] area. We seek to do this by ensuring customer satisfaction and developing a loyal and successful clientele.
The following are a series of steps that will lead to this long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:
| Date | Milestone |
|---|---|
| [Date 1] | Finalize lease agreement |
| [Date 2] | Design and build out [Company Name] |
| [Date 3] | Hire and train initial staff |
| [Date 4] | Launch [Company Name] |
| [Date 5] | Reach break-even |
