VII.Operations Plan
This Section's Contents
You can download our Wellness Center Business Plan Template (including a full, customizable financial model) to your computer here.
Functional Roles
[Company name] will carry out its day-to-day operations on an appointment basis. Walk-in clients will be accommodated when possible. However, skin care products, dietary supplements, and juice bar offerings may be purchased on a walk-in basis.
In order to execute on [Company Name]’s business model, the Company needs to perform several functions. The majority of employees will assist in up selling customers in addition to the primary functions as treatment specialists. [Company name] anticipates using the services of X employees, divided into the following roles.
Service Functions
- Chiropractic treatments
- Vitamin Injections / IV
- Aesthetic treatments
- Nutritional counseling
- Mental health counseling
- Teaching classes
Administrative Functions
- General & administrative functions including legal, marketing, bookkeeping, etc.
- Sourcing and storing products
- Hiring and training staff
- Appointment making
- Customer service/cash register functions
- Treatment room preparation/cleaning
Miscellaneous
- Maintenance personnel
Milestones
The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:
| Date | Milestone |
|---|---|
| [Date 1] | Finalize lease agreement |
| [Date 2] | Design and build out [Company Name] |
| [Date 3] | Hire and train initial staff |
| [Date 4] | Kickoff of promotional campaign |
| [Date 5] | Launch [Company Name] |
| [Date 6] | Reach break-even |
