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Wellness Center Business Plan Template [Updated 2022]

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VII.Operations Plan

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Functional Roles

[Company name] will carry out its day-to-day operations on an appointment basis. Walk-in clients will be accommodated when possible. However, skin care products, dietary supplements, and juice bar offerings may be purchased on a walk-in basis.

In order to execute on [Company Name]’s business model, the Company needs to perform several functions. The majority of employees will assist in up selling customers in addition to the primary functions as treatment specialists. [Company name] anticipates using the services of X employees, divided into the following roles.

Service Functions

  • Chiropractic treatments
  • Vitamin Injections / IV
  • Aesthetic treatments
  • Nutritional counseling
  • Mental health counseling
  • Teaching classes

Administrative Functions

  • General & administrative functions including legal, marketing, bookkeeping, etc.
  • Sourcing and storing products
  • Hiring and training staff
  • Appointment making
  • Customer service/cash register functions
  • Treatment room preparation/cleaning

Miscellaneous

  • Maintenance personnel

Milestones

The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

DateMilestone
[Date 1]Finalize lease agreement
[Date 2]Design and build out [Company Name]
[Date 3]Hire and train initial staff
[Date 4]Kickoff of promotional campaign
[Date 5]Launch [Company Name]
[Date 6]Reach break-even
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