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Used Car Dealership Business Plan Template [Updated 2023]

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VII.Operations Plan

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You can download our Used Car Dealership Business Plan Template (including a full, customizable financial model) to your computer here.

Functional Roles

[Company name] will carry out its day-to-day operations on a walk-in basis.

In order to execute on [Company Name]’s business model, the Company needs to perform several functions. The majority of employees will have a primary function as auto sales professionals. [Company name] anticipates using the services of X employees, divided into the following roles.

Service Functions

  • Auto sales
  • Financing and insurance processing
  • Auto maintenance and service
  • Appraisals

Administrative Functions

  • General & administrative functions including legal, marketing, bookkeeping, etc.
  • Sourcing and storing products and inventory
  • Hiring and training staff
  • Appointment making
  • Customer service/cash register functions

Miscellaneous

  • Maintenance personnel
  • Porters

Milestones

The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

DateMilestone
[Date 1]Finalize lease agreement
[Date 2]Design and build out [Company Name]
[Date 3]Hire and train initial staff
[Date 4]Kickoff of promotional campaign
[Date 5]Launch [Company Name]
[Date 6]Reach break-even
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