Social Enterprise Business Plan Template [Updated 2024]

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VII. Operations Plan

This Section's Contents

You can download our Business Plan Template (including a full, customizable financial model) to your computer here.

Functional Roles

In order to execute [Company Name]’s business model, the company needs to perform many functions, including the following:

Executive Functions

  • General management of the company
  • Hiring and training staff
  • Maintaining the vision of the company

Administrative Functions

  • Bookkeeping
  • Marketing
  • General administrative tasks
  • Scheduling courses
  • Signing attendees up for courses and programs

Retail Functions

  • Accepting thrift donations
  • Repurposing donated items for resale
  • Operating cashier and process payment methods
  • Providing excellent customer service
  • Maintenance functions

Service Functions

  • Creating courses around the most in-demand skills
  • Developing coursework, lessons, and materials
  • Tutoring students who are struggling


The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

[Date 1]Finalize lease agreement
[Date 2]Design and build out [Company Name]
[Date 3]Hire and train initial staff
[Date 4]Kickoff of promotional campaign
[Date 5]Launch [Company Name]
[Date 6]Reach break-even

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