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Property Management Business Plan Template [2021 Updated]

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VII. Operations Plan

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Functional Roles

[Company Name] will carry out its day-to-day operations on an appointment basis. Potential and existing clients can make appointments through phone calls, an office visit, or through the company website. In the initial meeting the clients will be able to show their properties and discuss their goals – target monthly or annual income, ideal renter or buyer, timeline, and other specific concerns. These meetings will primarily be conducted at [Company Name]’s office and the succeeding meetings will be on-site at the properties for the property manager’s viewing and inspecting of the property.

[Founder’s Name] will work on an as-needed basis, including weekends which are a prime showing time, and will generally take days off on weekdays. The company will also employ an administrative assistant who will also support marketing and client relationship development efforts and will be present on weekdays on a regular 9 AM – 5 PM schedule.

In order to execute on [Company Name]’s business model, the Company’s employees divide the following roles:

Service Functions

  • Administrative Assistant
  • Property Managers

Administrative Functions

  • General & administrative functions including marketing, bookkeeping, etc.

Milestones

[Company name]’s long term goal is to become the most sought after property management firm in [location] and the standard by which other providers are judged.

The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

DateMilestone
[Date 1]Finalize lease agreement
[Date 2]Design and build out [Company Name]
[Date 3]Hire and train initial staff
[Date 4]Kickoff of promotional campaign
[Date 5]Launch [Company Name]
[Date 6]Reach break-even

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