IV. Customer Analysis
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Demographic Profile of Target Market
[Company Name] will serve the residents of [location] and will soon expand to the surrounding cities. The area we serve is mostly populated by middle to upper class families that live in residential houses who are in need of proper landscape maintenance. These residents are able to pay for quality lawn care and landscaping services any time of the year.
The location is also a prime spot for big hotels, resorts, golf clubs (clubhouses), recreational spaces, and companies that will need our services as well.
The precise demographics of the town in which our location resides is as follows:
|Target Population by Age Group|
|Target Population by Income|
|Income $50,000 to $74,999||11.16%||6.00%|
|Income $75,000 to $99,999||10.91%||4.41%|
|Income $100,000 to $124,999||9.07%||6.40%|
|Income $125,000 to $149,999||9.95%||8.02%|
|Income $150,000 to $199,999||12.20%||11.11%|
|Income $200,000 and Over||32.48%||54.99%|
The company targets the following customer segments:
- Homeowners and Renters: The majority of the population in (location) lives in residential houses with yards and lawns. Since most of these people have disposable income, they don’t usually do their lawn maintenance themselves and usually spend their money for services like ours. We expect to regularly acquire new customers from referrals.
- Businesses and Public Spaces: [Location] is known for being a city that values the environment. That’s why most, if not all of the establishments here have green spaces allocated only for plants and trees. We will get in touch with these companies and perhaps also the local government to propose our offer to take care of their landscaping needs. We expect to execute long-term contracts with these companies, thus having stable clientele.
- Recreational Spaces: The city is home to a lot of recreational spaces like resorts, hotels and golf clubs that depend highly on great landscaping. This is something [company name] specializes in and hence, can offer their services to these spaces as well.