Grocery Store Business Plan Template [Updated 2024]

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VII. Operations Plan

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You can download our Business Plan Template (including a full, customizable financial model) to your computer here.

Functional Roles

The Company will be open everyday from 9:00-7:00pm. The Company intends to employ [x] merchandisers, [x] cashiers, [x] delivery personnel and [x] supervisors during peak hours and [x] merchandisers, [x] cashiers, [x] delivery personnel and [x] supervisors on off-peak hours. [Company name] anticipates having [x] customers on daily.

In order to execute on [Company Name]’s business model, the Company needs to perform several functions. [Company name] anticipates using the services of X employees, divided into the following roles.

Service Functions

  • Stock and inventory managers
  • Cashiers
  • Delivery personnel
  • Customer service representatives
  • Maintenance personnel


Administrative Functions

  • General & administrative functions including marketing, bookkeeping, etc.
  • Sourcing and storing products
  • Hiring and training staff


[Company name]’s long term goal is to become the dominant provider of grocery store items in the [city] area. We seek to the standard by which other providers are judged.

The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

[Date 1]Finalize lease agreement
[Date 2]Design and build out [Company Name]
[Date 3]Hire and train initial staff
[Date 4]Launch [Company Name]
[Date 5]Reach break-even

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