Food Delivery Business Plan Template [Updated 2024]

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VII. Operations Plan

This Section's Contents

You can download our Business Plan Template (including a full, customizable financial model) to your computer here.

Functional Roles

[Company Name] will carry out its day-to-day operations as a food delivery business. There will also be numerous administrative functions involved.

In order to execute on [Company Name]’s business model, the Company needs to perform several functions. [Company Name] In order to achieve this goal, [Company Name] will need to expand its online presence and develop a team of reliable delivery drivers. To do this, the company will need to hire more web engineers to support the website and app, sign up the list of restaurant and store options, and invest in marketing campaigns. The company will need to hire at least three full-time employees who can manage all aspects of operations including customer service, delivery driver issues, sales and marketing.

Service Functions

  • Small team to assist with delivery driver communication and issues
  • Small team for website and app support

Administrative Functions

  • General and administrative functions including tax payments, insurance payments, marketing, bookkeeping, etc.
  • Filing and maintaining accurate electronic files of every transaction and order
  • Brand management/social media
  • Restaurant and store outreach


The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

[Date 1]Finalize lease agreement
[Date 2]Design and build out [Company Name]
[Date 3]Hire and train initial staff
[Date 4]Kickoff of promotional campaign
[Date 5]Launch [Company Name]
[Date 6]Reach break-even

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