Ecommerce Business Plan Template [Updated 2024]

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VIII. Management Team

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Management Team Members

[Company Name] is led by [Founder’s Name] who has been in the e-commerce business for 10 years. While [Founder] has never run an e-commerce portal himself, he was director of strategic development for an e-commerce site devoted to baby products previously. As such [Founder] has an in-depth knowledge of the e-commerce business as well as the needs of mothers, including the operations side (e.g., running day-to-day operations) and the business management side (e.g., staffing, marketing, etc).

[Founder] graduated from the University of ABC where he majored in Business.

The technology director, [Tech Director Name], has 15 years of web development management experience. He has experience managing web development projects for e-commerce at for, creating an e-commerce portal much like that of [Company Name]. He received an MBA in Business Information Systems from XYZ College.

Hiring Plan

In order to launch the e-store, we need to hire the following personnel:

  • Sourcing Product Assistants (2 – responsible for finding products and making deals with wholesalers and manufacturers)
  • Customer Service Representatives (2– responsible for fielding emails and calls from customers about potential, current, and past orders).
  • Part-Time Bookkeeper (1 – will manage accounts payable, create statements, and execute other administrative functions)

At a future date, the following staff will be added:

  • Programmer (1 – to be hired in the second year of operation, will work under the technology director implementing new developments and bug fixes in the website. Before this time, programming services will be on a contract basis).
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