VII. Operations Plan
[Company Name] will carry out its sales operations through phone calls and consultations. Dental services will be scheduled within time ranges (i.e. 10 am – 4 pm Wednesday) rather than at exact times to allow leeway for appointments that may be longer or shorter than expected. After patients are served a number of times, appointments will be scheduled more tightly together based on the average service time for each visit.
Milestones
[Company Name]’s long term goal is to become the highest quality provider of consistent dental services in the [city] area. We seek to do this by ensuring patient satisfaction and developing a loyal and successful clientele.
The following are a series of steps that will lead to this long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:
| Date | Milestone |
|---|---|
| [Date 1] | Finalize lease agreement |
| [Date 2] | Design and build out [Company Name] |
| [Date 3] | Hire and train initial staff |
| [Date 4] | Launch [Company Name] |
| [Date 5] | Reach break-even |
