VII. Operations Plan
This Section's Contents
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Functional Roles
[Company name] will be open 24/7 so there is an assurance that the clients will be served whenever they arrive at the station.
The Company intends to employ [X] mechanics and [A] cashiers during peak hours and [Y] mechanics and [B] cashiers during off-peak hours. [Company name] anticipates having [Z] customers on a weekly basis.
In order to execute on [Company Name]’s business model, the Company needs to perform several functions. [Company name] anticipates using the services of X employees, divided into the following roles.
Service Functions
- Mechanic
- Gas pump assistance
- Maintenance personnel
- Customer service/cash register functions
Administrative Functions
- General & administrative functions including marketing, bookkeeping, etc.
- Sourcing products and taking inventory for the minimart
Milestones
[Company name]’s long term goal is to become the dominant provider of gas and related services and products in the [city] area. The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:
| Date | Milestone |
|---|---|
| [Date 1] | Finalize lease agreement |
| [Date 2] | Design and build out [Company Name]store |
| [Date 3] | Hire and train initial staff |
| [Date 4] | Launch [Company Name] |
| [Date 5] | Reach break-even |
